Cancellation & Refunds

This policy explains how cancellations and refunds work on Show Yours.

1. No charges on the Platform

Show Yours is free to browse and free to join. We do not collect payments from Brands or Creators through the website. Sending a hire enquiry is completely free and creates no charge.

2. Cancelling an enquiry

An enquiry is an expression of interest, not a binding order. You may cancel or withdraw an enquiry at any time before a collaboration is confirmed by letting our team know — there is nothing to pay and nothing to refund.

3. Collaboration terms

Any fees for an actual collaboration are agreed directly between the Brand, the Creator and our team, outside the automated Platform. Cancellation windows, deposits (if any) and refund eligibility for a specific collaboration will be communicated to you in writing before you commit.

4. Service / facilitation fees

If a facilitation fee applies to a confirmed collaboration, refund eligibility depends on the stage of the engagement:

• Before work begins: fully refundable, less any non-recoverable third-party costs.
• After work has started: refunds are assessed case-by-case based on deliverables completed.
• After deliverables are completed: non-refundable.

5. How to request a cancellation or refund

Contact our team as early as possible at hello@showyours.in or +91 90000 00000. Approved refunds are processed to the original payment method within 7–10 business days.

6. Questions

Anything unclear? We're happy to help — visit our contact page.